Privacy Policy & Data Protection

1. Data Controller

SKG Clean ("we", "us", "our"), operating in Thessaloniki and Halkidiki, Greece, is committed to safeguarding your privacy and ensuring your personal information is handled safely.

This Privacy Policy complies with the EU General Data Protection Regulation (Regulation EU 2016/679 - GDPR) and Greek Law 4624/2019.

2. Information We Collect

We collect only the minimum required information that you voluntarily submit through our booking forms, phone calls, or messaging channels:

• Full name

• Phone number

• Service location / area and specific cleaning requirements

• Basic technical and cookie session data required for website functionality

3. Purposes and Legal Basis

Your personal data is used solely to:

• Process booking inquiries, schedule cleaning appointments, and calculate quotes (contract performance).

• Provide client support and post-service follow-up.

• Comply with statutory tax and accounting regulations in Greece.

We never sell, rent, or trade your personal data with third-party marketing companies.

4. Data Security and Retention

We maintain industry-standard organizational and technological safeguards (HTTPS/TLS encryption, restricted access controls) to prevent unauthorized access or disclosure.

Your information is retained only as long as necessary to fulfill the requested cleaning services or statutory record-keeping requirements.

5. Your GDPR Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.

• Request rectification of inaccurate or outdated data.

• Request deletion of your personal data ("right to be forgotten").

• Restrict or object to data processing.

• Lodge a complaint with the Hellenic Data Protection Authority (HDPA, www.dpa.gr).

To exercise any of these rights, please reach out directly via our contact details.

6. Cookie Usage

Our website utilizes strictly essential session cookies and user preferences (such as language selection and cookie banner acknowledgement).